Enquiries & Returns

We want you to love our products as much as we do. And we'd love you to keep coming back for more....and tell your friends about us!

So, if for any reason you're not happy with our products, and you've purchased it within the last 30 days get in touch. Whether we refund you, exchange the product or provide credit towards your next order, we're here to help.

Please email Trace at info@naturalapproach.net.au as we do really want you to be 100% happy and sort it out quickly. We respond to all customer inquiries within 24 hours.